**Effective Date:** [05-01-2025]

Welcome to Ceylon Stage (“Platform,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Ceylon Stage website, services, and ticketing platform. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Ownership and Operator

Ceylon Stage is a platform developed and operated by **Quadexa LLC**, a registered U.S. technology company. All content, services, and features of the platform are managed under this legal entity.

2. User Eligibility

By using Ceylon Stage, you confirm that:

• You are at least 18 years old or have parental consent.
• You are legally capable of entering into binding contracts.

3. Services Offered

Ceylon Stage provides the following:

• Online ticket sales for events (concerts, shows, etc.)
• Event promotion and listing
• Digital ticket delivery via email or download
• Payment processing and confirmation.
• Sales of branded apparel and event-related merchandise.
• Customer service support

4. Account Creation and Security

Some features may require account creation. You agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Be responsible for all activity under your account

5. Ticket Purchases

• All ticket prices are set by event organizers.
• Service fees may apply and are disclosed during checkout.
• Payments are processed securely via our payment gateway partners.
• Tickets are delivered electronically via email and/or download link.

6. Refund and Cancellation Policy

• All sales are final unless otherwise stated.
• Refunds are only issued if:
• The event is cancelled
• The organizer authorizes refunds
• If a refund is issued, it will exclude non-refundable service fees.
• Ticket exchanges are not permitted unless specified by the event.

7. Ticket Delivery & Collection

Ticket Delivery: All tickets sold on Ceylon Stage are delivered electronically via email in PDF or digital format. Please ensure your email address is entered correctly at checkout. We are not responsible for delays or non-receipt due to incorrect email addresses or spam filtering.

Collection (if applicable): For physical ticket collection (if required by organizer), a valid government-issued ID and order confirmation must be presented.

8. Event Organizer Responsibilities

Organizers using Ceylon Stage agree to:

• Provide accurate event details (time, location, etc.)
• Fulfill the obligations of the event
• Honor tickets sold through the platform
• Handle customer service related to their event

Ceylon Stage acts as a facilitator only and is not liable for event outcomes.

9. User Conduct

You agree not to:

• Resell or duplicate tickets fraudulently
• Use the site for illegal purposes
• Tamper with the platform or payment systems
• Abuse, harass, or violate the rights of others on the platform

10. Entry Restrictions & Event Policies

Entry Requirements: It is your responsibility to verify the entry requirements of the venue or event. This may include age restrictions, dress codes, ID checks, and other organizer-defined rules.

Prohibited Items & Conduct: Venues may restrict items such as outside food/drink, professional cameras, or weapons. Attendees engaging in disruptive, abusive, or unlawful behavior may be denied entry or removed without refund.

No Re-Entry Policy: Some venues may enforce a no re-entry rule. Please confirm with the organizer or venue before exiting during an event.

11. Intellectual Property

All logos, branding, website content, and platform technology on Ceylon Stage are owned by or licensed to Quadexa LLC, unless otherwise stated.

Event-related artwork, promotional graphics, and materials are typically provided by event organizers or their partners, and remain their intellectual property. Ceylon Stage may assist in creating or adapting visual content with organizer permission for promotional purposes only.

Users and third parties may not reproduce, copy, distribute, or use any content from the platform — including event images — without prior written consent from the rightful owner or licensee.

12. Privacy

Your use of the platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

13. Limitation of Liability

Ceylon Stage acts only as a facilitator between organizers and ticket buyers. We are not responsible for any injury, loss, damage, or inconvenience that may occur at the venue or during the event. Attendance is at your own risk, and any complaints related to the venue, performance, or logistics should be directed to the event organizer.To the maximum extent permitted by law, Quadexa LLC and Ceylon Stage shall not be liable for:

• Losses due to event cancellations
• Damages resulting from ticket misuse
• Platform downtimes or third-party failures
• Indirect, incidental, or consequential damages

14. Disclaimer

Our services are provided “as is” and “as available.” We make no guarantees regarding ticket availability, event quality, or uninterrupted access to the platform.

15. Modifications

We reserve the right to update these Terms at any time. Updates will be posted on this page and will take effect immediately. Continued use constitutes acceptance.

16. Termination

We may suspend or terminate your access to the platform at our discretion, for violations of these Terms or misuse of the service.

17. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA. Any disputes shall be resolved via arbitration or courts in that jurisdiction.

18. Contact

For questions regarding these Terms, contact us at:

Email: [email protected]