Welcome to Ceylon Stage ("Platform," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the Ceylon Stage website, services, and ticketing platform. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

Ownership and Operator

Ceylon Stage is developed and operated by Quadexa LLC, a registered U.S. technology company. All platform content, services, and features are managed under this legal entity.

User Eligibility

By using Ceylon Stage, you confirm that you are at least 18 years old or have parental consent, and are legally capable of entering into binding contracts.

Services Offered

Ceylon Stage provides the following services:

• Online ticket sales for events
• Event promotion and listings
• Digital ticket delivery via email or download
• Secure payment processing
• Branded apparel and event-related merchandise sales
• Customer support

Account Creation and Security

Some features require an account. You agree to provide accurate information, keep credentials confidential, and take responsibility for all activity under your account.

Ticket Purchases

• Prices are set by organizers.
• Service fees may apply and are shown during checkout.
• Payments are processed securely.
• Tickets are delivered electronically via email and/or download.

Refund and Cancellation Policy

All sales are final unless otherwise stated. Refunds are only issued if:

• The event is cancelled
• The organizer authorizes it

Refunds exclude non-refundable service fees. Exchanges are not allowed unless explicitly permitted by the organizer.

Ticket Delivery & Collection

Delivery: Tickets are sent via email as PDFs or download links. Please ensure your email is correct.

Collection (if applicable): Physical ticket pickup requires a valid ID and order confirmation.

Event Organizer Responsibilities

Organizers using the platform must:

• Provide accurate event details
• Honor ticket sales through the platform
• Manage their event's customer support

Ceylon Stage only facilitates sales and listings and is not liable for event outcomes.

User Conduct

Users agree not to:

• Resell or duplicate tickets fraudulently
• Use the platform for illegal activities
• Abuse or harass others
• Tamper with payment or technical systems

Entry Restrictions & Event Policies

Entry Requirements: Attendees are responsible for checking entry policies including ID, dress codes, or age limits.

Prohibited Items: Venues may ban food, drinks, weapons, or cameras. Misconduct may result in removal without refund.

No Re-Entry: Some venues enforce a no re-entry policy. Please verify in advance.

Intellectual Property

All branding and content is owned by Quadexa LLC unless stated otherwise. Organizer-supplied content remains their property. No content may be reproduced without permission.

Privacy

Your use of the platform is subject to our Privacy Policy, which details how we collect, store, and protect user information.

Limitation of Liability

Ceylon Stage is not responsible for damages, injuries, or inconveniences at events. All participation is at your own risk. Our liability is limited to platform use and ticket facilitation.

Disclaimer

Our services are provided "as is." We do not guarantee ticket availability, event quality, or uninterrupted platform access.

Modifications

We may update these Terms at any time. Updates will be posted here and are effective immediately upon publishing.

Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the platform.

Governing Law

These Terms are governed by the laws of the State of Texas, USA. Disputes shall be resolved via arbitration or courts in that jurisdiction.

Contact

If you have any questions about these Terms, please contact us at:
Email: [email protected]